Privacy Policy

Introduction

Auctionsoft, Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and participate in our auction services. Our website is powered by Auctionsoft, a leading auction management software provider.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone, address)
• Bidding history and auction participation data
• Payment information (processed securely through third-party payment processors)
• Account credentials and preferences
• Communication records with our team

Technical Information

We automatically collect certain technical information including:

• IP address and device information
• Browser type and version
• Website usage patterns and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Facilitate auction participation and bidding
• Process payments and complete transactions
• Communicate about auctions, events, and services
• Improve our website and auction platform
• Comply with legal and regulatory requirements
• Prevent fraud and ensure platform security

Auctionsoft

Our auction services are powered by Auctionsoft, which provides the technology infrastructure for our online auction platform. Auctionsoft may collect and process certain data as necessary to provide these services, including:

• Bidding and transaction data
• User account information
• Platform usage analytics
• Technical support and maintenance data

Auctionsoft is committed to data protection and operates under their own privacy policy. Any data shared with Auctionsoft is used solely for the purpose of providing auction services and is protected under appropriate data processing agreements.

Information Sharing

We may share your information with:

• Auctionsoft - Our technology partner for auction platform services
• Payment Processors - To handle secure payment transactions
• Service Providers - Third parties who assist with our operations
• Legal Authorities - When required by law or to protect our rights

We do not sell your personal information to third parties for marketing purposes, but we may use your information to send you promotional materials related to our services. You can opt-out of these communications at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure hosting and data storage practices

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications
• Data portability (where applicable)

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: